Housekeeping Team Coordinator (Must be in Malta)

Housekeeping Team Coordinator (Applicant MUST be in Malta)

We are looking for a Housekeeping Team Coordinator to join our company on a full-time basis. The ideal applicant would be someone who works on his/her own initiative, is a good communicator and gets things done. S/he must be in Malta and have their have own transport. 

Job Responsibilities:

• Manage the Kwikleen cleaning team in terms of assigning cleaners to clients, administering rosters and working around any changes requested from clients or staff
• Be involved in the shortlisting, interviewing and selection of cleaning and housekeeping personnel for both our sister company Kwikleen and our clients
• Liaise with HR for orientation process of new recruits
• Assigning cleaners to clients in a way which maximises efficiency
• Address any issues as efficiently possible
• Follow up and carry out meeting with clients to assess service standards and their satisfaction with our service
• Communicate with staff on a regular basis to see if there are any issues that require solving
• Accompany cleaners when there are deep clean requests
• Ensure cleaners have the necessary tools and cleaning equipment
• Ensure cleaners have a well-kept uniform and it is worn appropriately when on duty
• Identify business prospects and engage in business development initiatives
• Build and maintain good business relationship between the agency and clients

Person Specification:

• The ideal candidate must have at least 2 years’ experience in a similar position (HK Supervisor/HK Manager) 
• Be a able to work with a team
• Must be familiar with both commercial and household cleaning
• Must be customer-oriented
• Must possess a valid EU driving license
• Must be able to work on weekends where needed
• Speak fluent English
• Applicant MUST be in Malta at the moment
• Any other language would be considered an asset

IMMEDIATE PLACEMENTS for candidates with fluent English, meeting all the above requirements