Aviation

Electronic Flight Bag & IT Support Officer

Reference Number: SM352

Job Type

Full Time

Availability

Permanent

Electronic Flight Bag & IT Support Officer – Flight Operations

We are looking for a highly motivated person to join our team, who is capable of interacting with different cultural environments and who wants to work in a challenging high-growth business.

Competencies & Requirements:

Fluent spoken and written English
The right to live and work in Europe
An advanced education in Information Technology, Computer Science, or related field
Experience in Administration of IT networks and hardware preferably in a corporate environment
Solid understanding of networking concepts and infrastructure management
Familiarity with 3CX systems administration is a plus
Experience in the Aviation field and knowledge of EASA regulations will be considered an asset
Excellent organisational and multitasking skills and motivation to learn new skills related to Aviation
Ability to communicate effectively and collaborate with cross-functional teams

Tasks and Specialities:

Work closely with the Head of Flight Operations to ensure that all Flight Crew are compliant in their EFB assets
Be responsible for the administration of the EFB system within Hyperion and collaborate with the Head of Flight Operations on daily basis
Evaluate and facilitate the procurement of new equipment to meet organisational needs
Manage and maintain an inventory of company assets, ensuring accurate tracking and documentation
Monitor and update network and infrastructure components in collaboration with the Information Systems Department
Coordinate with the IT external support providers for the management of 3CX systems
Proficient in MS Office
Assist in the processing of approvals for IT related matters
Coordinate software license procurement, distribution, and compliance
Configure and deploy new laptops for employees, ensuring proper setup and functionality
Collaborate with IT support to establish and manage SharePoint sites and access rights
Work closely with company employees in supporting the day to day IT requirements
Train new employees when inducted in the company
Assist in the Flight Operations activities as required and support closely the Head of Flight Operations to ensure the standard operating procedures (SOP’s) are kept