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We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

Insurance Technical Officer

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Reference Number: SM209
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Category
Management, Sales & Admin
Job Type
Full Time
Availability
Permanent
Insurance Technical Officer

Job Role: 
Become a vital part of our client’s dynamic operations team as an Insurance Technical Officer, reporting to the Head of Claims! Embrace the opportunity to contribute to efficient claim processing, comprehensive complaint management, and meticulous policy implementation.  

Responsibilities:  

  • Ensure ongoing training of Claim Handlers. 
  • Support daily handling of claims. 
  • Evaluate claims based on policy terms and regulations. 
  • Liaise with Medical Experts for assessments. 
  • Follow up on claim resolution efficiently. 
  • Assist in reviewing and responding to complaints. 
  • Perform UAT and IT-required User testing. 
  • Assist in implementing insurance coverage. 
  • Ensure up-to-date policy coverage information. 
  • Maintain organised records of policies and claims. 
  • Prepare monthly reports for management review. 
  • Ensure compliance with legal and regulatory requirements. 
  • Ensure accurate andly time processing of controls. 
  • Identify and report abnormalities. 
  • Follow up on controls in progress. 

Requirements: 
  • Speaking in Italian and other foreign languages is an asset. 
  • Previous experience in insurance or claims processing. 
  • Excellent Excel skills. 
  • Diligence, reliability, and ability to work under pressure. 
  • Strong analytical and problem-solving skills. 
  • Attention to detail and accuracy in documentation. 
  • Ability to handle sensitive and confidential information. 

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