We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

We are Equal Opportunity Employers. Learn More

IT Support Specialist

Image of IT Support Specialist
Reference Number: SM313
share
Category
IT
Job Type
Full Time
Availability
Permanent
IT Support Specialist

One of our clients operating in the IT industry is looking for an IT Support Specialist to provide hardware and software end-user support to their varied clients around the island. The ideal candidate has to be fully committed and a trustworthy individual, mature to handle different types of clients and situations on his/her own.

Main responsibilities
  • Assisting users with hardware and software problems;
  • Implementing, maintaining and managing desktop computers, laptops, printers and other hardware;
  • Manage and escalate user queries;
  • Installation and maintenance of servers;
  • Assisting mostly physically at clients’ offices and also remotely, according to needs at hand.

Requirements:
  • 1+ year experience in a similar role
  • Team player who is ambitious and motivated
  • Excellent interpersonal skills and patience working with others
  • Must be able to multitask and work in a fast-paced environment
  • Must have excellent communication skills
  • Good level of communication in English and preferably in Maltese
  • Ability to lift and move equipment as required
  • Valid driving license
  • Clean police conduct

Technical requirements:
  • Experience in setting up and maintenance of Microsoft 365 products
  • Administrative knowledge and experience of Microsoft back-office products including (but not limited to) Windows Server 2012/2016/2019/2022, Windows 10 / 11, Active Directory, Exchange Servers, understanding of Networking Directory Services, Microsoft ADS, LDAP, TCP/IP DHCP, DNS, WINS. Knowledge on MAC OS would be an asset
  • Hands on experience in desk side troubleshooting (PCs, Printers, Mobiles and Tablets), Cat5e/Cat6 cable termination & testing
  • Application support experience of MS Office / MS Office 365, Sage, Corporate Anti-Virus, Remote Desktop Support, setup of VPNs, Corporate Backup Software
  • Knowledge of Virtual environments mainly Hyper-V
  • Knowledge of Mikrotiks and VoIP systems would be an asset

Related Jobs

4 days ago
Full Time
4 days ago
Full Time
4 days ago
Full Time
4 days ago
Full Time
1 week ago
Full Time
1 week ago
Full Time
Management, Sales & Admin
1 week ago
Full Time
Management, Sales & Admin
2 weeks ago
Full Time
Maintenance & Technical
get started

Ready to make an impact?

Mauris eu volutpat nunc. Aliquam diam augue, blandit ac cursus vitae, pretium ac urna.

Scroll to Top

Hire Staff

Almost there!

We are charging a small fee of 5€ for our application screening services. Please note that the fee is not refundable and does not guarantee automatic shortlisting in the recruitment process.