Rental Sales Agent

Reference Number: SM356

Job Type

Full Time

Availability

Permanent

Rental Sales Agent

We are looking for Rental Sales Agents to work within an outlet operated by a local group in Malta, having world-class portfolio of brands, operating a global network that covers 100 countries, over 100,000 dedicated team members, and over 2 million vehicles taking customers wherever they need to go globally. Would you like to team up with such a dynamic group? Apply today!

Main responsibilities:

Ensure the optimal rental experience by maximising on sales and service opportunities for every customer
Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs
Provide excellent customer service in all customer contact situations
Meet all sales and service standards
Respond to any customer complaints
Complete administrative tasks including daily lists to assist the branch
Communicate via telephone and email in a friendly and helpful manner
Assist branch with returning and turnaround of vehicles as needed
Ask about customer experience, noting feedback to improve future rental experience.
Check incoming vehicles and direct customer to their car for completion of rental
Perform other job duties as assigned to meet the business needs.

Requirements:

Effective verbal and written communication skills (English is mandatory, any other language is considered an asset)
Professional, engaging personality, outstanding customer service skills
Experience in a sales-related role
Computer skills (Windows, Microsoft Office, Outlook)
Flexibility to work on different shifts
A valid driver’s license, category B

APPLICANTS NEED TO BE IN MALTA!!