Spa Therapist

Spa Therapist

Exciting Opportunity for Spa Therapists in Prestigious Spa.

Are you a professional Spa Therapist with a passion for delivering exceptional guest experiences? We are seeking dedicated individuals to join one of our exclusive client’s spas. If you are positive, proactive, and skilled at multitasking in a fast-paced environment, we want to hear from you!

Job Responsibilities:

• Provide spa treatments according to the spa menu, standards, and outlined protocols.
• Retain a thorough working knowledge of the process, benefits, and outcomes of all treatments and products in the Spa.
• Adjust treatments based on guests’ health assessments.
• Deliver special, individualized, and unique services to guests.
• Thoughtfully up-sell and recommend treatments, retail products, and home-care.
• Begin and end treatments on time.
• Confidently handle and rectify guest queries or small complaints.
• Ensure guest comfort and create a genuine, welcoming environment.
• Complete proper handovers in the guest journey, following up on treatment experiences and addressing any discrepancies.
• Maintain the setup, hygiene, and cleanliness of treatment rooms and equipment.
• Maintain complete discretion and confidentiality in all communications with guests.
• Manage professional stock and supplies, including linen.
• Handle all accidents and guest incidents swiftly and professionally.
• Additional responsibilities and tasks may be added as per the business and hotel needs.

Requirements:

• At least 2 years’ experience in a spa or a similar wellness environment.
• Provide a unique guest experience in the treatment room and throughout the guest’s SPA journey.
• Work with a clear understanding of the standards, core values, visions, and goals of the resort and spa.
• Ensure clients receive requested treatments and follow-up recommendations according to SOPs and policies.
• Fluent in English.

If you meet the above requirements and are ready for an exciting new challenge. Transform your career while delivering exceptional spa experiences. Join us!