Assistant Retail Manager (Cruise Ship)

Reference Number: LC373

Assistant Retail Manager (Cruise Ship)

Reports to: Retail Manager                                    
A great opportunity has arisen to work onboard a premier luxury cruise ship as a Retail Assistant Manager. S/he will be responsible for leading the performance of a team, guest experience and operations for designated category environments onboard a leading cruise line company.

Job Responsibilities:

  • Team Leadership & Talent Development
  • Multi-Boutique Retail Sales & Store Operations
  • Guest Experience & Onboard Relationship Management
  • Demonstrate Operational Excellence

Person Specification:

  • 1-2 years management experience in retail or hospitality preferred; luxury guest experience is of interest
  • Proven track record of driving sales performance through business development activities including events, networking, and clienteling
  • Proven track record of developing and inspiring talent at all levels
  • Minimum high school diploma, associate degree or beyond preferred; studies in retail or hospitality is a plus


  • Must be at least 21 years old.
  • Must be able to travel and live/work on a ship
  • Must be able to work 6-month contracts, 7 days a week, up to 77 hours
  • Possess a valid passport and when possible, a seaman book copy
  • Must be able to stand for long periods of time
  • Must be able to physically participate and effectively contribute in cruise line’s boat safety and emergency life-saving drills as required
  • Must able to lift, pull, and push boxes of merchandise and fixtures throughout the store and lockers up to 55 lbs. using the appropriate safety equipment as required
  • Proficient English reading, writing and speaking skills

Candidate will be required to attend an online Zoom interview with a cruise line representative and if selected, will be given a join date and ship to work towards.

Any job offer will be subject to the candidate passing the medical 100% (no grey areas), sourcing the US C1/D visa and successfully going through the on-boarding process completely.

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