Customer Support Personnel

Reference Number: SM116

Customer Support Personnel 

One of our clients, an IT pionneer company, is looking for a Customer Support Personnel to join their Field Support team on a full-time basis. The position calls for an enthusiastic individual with a flair for customer service and IT.

The job involves primarily offering support to the customers with Credit Card Electronic Point-of-Sale issues. If you enjoy meeting people and being on the move, this is the right job for you.

Main Responsibilities:

•    Call at customers and identify cause of EPOS issue.
•    Replace and install EPOS terminals
•    Train customers in the use of EPOS terminals

Desired qualifications and experience:

•    Be able to troubleshoot basic communications faults
•    A basic understanding of IT
•    A clean driving license B
•    Fluency in both Maltese and English