Customer Support Personnel

Reference Number: SM116

Customer Support Personnel 

One of our clients, an IT pionneer company, is looking for a Customer Support Personnel to join their Field Support team on a full-time basis. The position calls for an enthusiastic individual with a flair for customer service and IT.  

The job involves primarily offering support to the customers with Credit Card Electronic Point-of-Sale issues. If you enjoy meeting people and being on the move, this is the right job for you. 
Main Responsibilities: 

•    Call at customers and identify cause of EPOS issue. 
•    Replace and install EPOS terminals 
•    Train customers in the use of EPOS terminals 
Desired qualifications and experience: 
•    Be able to troubleshoot basic communications faults  
•    A basic understanding of IT 
•    A clean driving license B 
•    Fluency in both Maltese and English 

Job Overview

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