German-speaking Customer Service Agent

Reference Number: LC280

German-speaking Customer Service Agent – MUST BE IN MALTA

We are looking for a German-speaking Customer Service Agent – currently living in Malta, to join an award winning customer service team within the iGaming industry. The selected candidate will be working with his/her team to provide an impeccable Customer Experience to all clients.

Job Description:

  • Assist German-speaking customers via e-mail, chat and telephone
  • Work together with your team to reach the best customer satisfaction (including other KPI’s)
  • Translate promotional texts and/or customer surveys in your local language
  • Manage customer accounts
  • Follow company policies and practices regarding player safety, protection, and responsible gaming
  • Work on shift basis

Person Specification:

  • Have a background in customer service, this can be face to face, online or via phone calls
  • Be a problem solver
  • Possess excellent communication skills
  • Communication written and verbal in both German and English
  • Have a sound knowledge of Microsoft Office Suite
  • Multi-tasking and manage time effectively

Desirable Attributes:

  • Previous iGaming experience
  • Additional language skills (such as Polish)
  • Previous iGaming experience 

The salary consists of a base salary, as well as, a bonus scheme and training will be provided.

IMMEDIATE PLACEMENTS for candidates meeting all the above requirements and skills.

Job Overview

Searching for new opportunities? Changing your career? Locating a better paying employer? You came to the right place to find Jobs in Malta

In the last ten years, Malta, Gozo and Comino have doubled up their popularity with visiting tourists choosing the Maltese islands as their destination, from 1.2 million in 2009 to 2.3 million in 2019. Thanks to this success, jobs in Malta across all sectors have seen a boost.

F&B Manager jobs in Malta are very sought-after due to the now-famous good work-life balance when working and living in Malta. Our clients are looking to employ responsible and charismatic people to lead their teams as F&B Supervisors and Managers. Our clientele is also always looking for Restaurant Supervisors / Managers.
Our numerous clients are looking to employ responsible and experienced Chefs and Chefs de Partie to ensure the daily smooth running of their food venues. Professional skill is a necessity to ensure that all food they serve is beyond their clientele’s expectations, but the critical element for the persons we pick is a passion for the food which we believe is what will give that extra magic touch to dishes preparation and wow our clients. These vacancies are all based in Malta.

But Jobs in Malta do not only revolve around the catering industry. We have a number of vacancies in managerial positions. Many of our clients are looking to employ responsible and experienced Accountants and Auditors across the Maltese Islands. Experience in the role and fluency in any other language apart from English will be considered an asset. Finance sector jobs in Malta have been high on demand from job seekers in Europe for the lifestyle the islands have become famous for.

Together with the benefits of island-life and the great weather of the Maltese islands, with 300 days of sunshine, every year are a combination of a healthy work-life balance. Contact us to enquire about pending vacancies! We will help you find a right job in Malta.

M Recruitment will find the job tailored for you, and we will help you find a career you seek. Leaving your job and finding a better and more rewarding position will not be a risky task, we will ensure your future with positions available on the job market.

We are set to deliver assistance to our potential candidates to find a suitable position matching their requirements while providing our clients with the talents they require and assisting them to form a diverse workforce meeting the needs of demanding different markets.

Please fill in the form below, and we will contact you shortly, M Recruitment offers various careers for professionals, but the first step will be to receive your CV, then schedule an interview to evaluate which positions  for you might be a perfect match.
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