Housekeeping Team Coordinator (Must be in Malta)

Reference Number: LC388

Housekeeping Team Coordinator (Applicant MUST be in Malta)

We are looking for a Housekeeping Team Coordinator to join our company on a full-time basis. The ideal applicant would be someone who works on his/her own initiative, is a good communicator and gets things done. S/he must be in Malta and have their have own transport. 

Job Responsibilities:

  • Manage the Kwikleen cleaning team in terms of assigning cleaners to clients, administering rosters and working around any changes requested from clients or staff
  • Be involved in the shortlisting, interviewing and selection of cleaning and housekeeping personnel for both our sister company Kwikleen and our clients
  • Liaise with HR for orientation process of new recruits
  • Assigning cleaners to clients in a way which maximises efficiency
  • Address any issues as efficiently possible
  • Follow up and carry out meeting with clients to assess service standards and their satisfaction with our service
  • Communicate with staff on a regular basis to see if there are any issues that require solving
  • Accompany cleaners when there are deep clean requests
  • Ensure cleaners have the necessary tools and cleaning equipment
  • Ensure cleaners have a well-kept uniform and it is worn appropriately when on duty
  • Identify business prospects and engage in business development initiatives
  • Build and maintain good business relationship between the agency and clients

Person Specification:

  • The ideal candidate must have at least 2 years’ experience in a similar position (HK Supervisor/HK Manager) 
  • Be a able to work with a team
  • Must be familiar with both commercial and household cleaning
  • Must be customer-oriented
  • Must possess a valid EU driving license
  • Must be able to work on weekends where needed
  • Speak fluent English
  • Applicant MUST be in Malta at the moment
  • Any other language would be considered an asset

IMMEDIATE PLACEMENTS for candidates with fluent English, meeting all the above requirements

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