Project Coordinator Reservation Systems

Reference Number: SM33

Project Coordinator Reservation Systems

One of our clients, a fast-growing hospitality group operating in some of Europe’s most exciting locations, is looking for a Project Co-Ordinator Reservations Systems to work at their offices in Malta to support the group’s reservations departments both in Malta and Munich.

Duties and responsibilities:

  • Analysing the current reservation processes
  • Monitoring and co-ordinating the planned digitalisation projects
  • Ensuring that the processes of the projects are accelerated
  • Taking care of the preparation of projects as well as setting up of new systems with suitable content
  • Reporting and documenting intermediate and final results
  • Evaluating the project implementation
  • Conducting training on new systems and processes
  • Responsible for a smooth project flow and co-ordinating all departments involved
  • Supporting the individual and group reservations team in daily tasks


  • Professional training or completed studies in the field of hotel management
  • A minimum of 3 years’ experience in Front Office and/or Group Reservations
  • A minimum of 1 year experience in a project management role or similar position
  • Willing to travel regularly to the corporate office in Munich
  • Strong communication and interaction skills
  • Assertive, and able to think analytically and methodically
  • A team player with a high sense of responsibility and quality consciousness
  • Proficient working experience with diverse reservation systems, such as PMS, CRS, ticketing systems, commission systems, and chat bots
  • Very good knowledge of MS Office
  • Excellent written and spoken English and German is mandatory
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