Restaurant Supervisor

Reference Number: SM216

Restaurant Supervisor

We are looking for a skilled Restaurant Supervisor for our client. The candidate will oversee the daily operations of the restaurant. In this role, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining high-quality food and service standards. You should have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional dining experiences.

Restaurant Supervisor duties and responsibilities:

  • Supervise and coordinate the activities of restaurant staff to ensure efficient and effective operations
  • Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences
  • Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene
  • Monitor inventory levels and order supplies as needed to ensure adequate stock levels
  • Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback
  • Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner
  • Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures
  • Collaborate with management to develop and implement strategies to improve restaurant performance and profitability
  • Assist with the recruitment and hiring of new restaurant staff as needed
  • Perform other duties as assigned by management

Must have the following Skills & Qualifications:

  • Minimum of 2-3 years of experience in current position
  • Excellent leadership skills
  • Must have the ability to multitask in fast-paced environment
  • Must have excellent self-presentation
  • Should have basic knowledge of HACCP
  • Catering & Hospitality vocational degree/certification a plus
  • Excellent command of spoken/written English
  • Knowledge of Maltese language a plus
  • EU citizenship, or current resident of Malta
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