Retail Sales Associate (Cruise Ship)

Reference Number: LC374

Retail Sales Associate (on Cruise ship)

 A great opportunity has arisen to work onboard a premier luxury cruise ship as a Retail Sales Associate. The selected candidate will be part of a retail team, contributing to the excellent performance of the team, guest experience and operations for a multi-brand, multi-boutique environment onboard a leading cruise line company.

Job Responsibilities:

  • Respects and understands others and displays multi-cultural awareness
  • Be passionate about guest experience and the hospitality/retail industry
  • Must be able to stay calm and perform well in busy and stressful situations in a constantly changing retail environment
  • Must retain a high volume of information to answer questions about all products
  • Lead by example of having a positive attitude
  • Possess an open mind to new ideas
  • Possess organizational and teamwork skills
  • Possess exceptional guest relations and creative ideas when creating a special experience or moment for the guest
  • Commit to exemplifying integrity and professional business standards
  • Proficient knowledge of Microsoft applications and POS software.

Person Specification:

  • 1+ years’ experience in retail or hospitality; luxury guest experience is of interest
  • Proven track record driving sales performance through business development activities including product launches or events
  • Possess minimum high school diploma, associate degree or beyond preferred; studies in retail or hospitality is a plus


  • Must be at least 21 years old
  • Must be able to travel and live/work on a ship
  • Must be able to work 6-month contracts, 7 days a week, up to 77 hours
  • Possess a valid passport and when possible, a seaman book copy
  • Able to stand for long periods of time
  • Able to physically participate and effectively contribute in cruise line’s boat safety and emergency lifesaving drills as required
  • Able to lift, pull, and push boxes of merchandise and fixtures throughout the store and lockers up to 55 lbs. using the appropriate safety equipment as required
  • Proficient English reading, writing and speaking skills

Candidate will be required to attend an online Zoom interview with a cruise line representative and if selected, will be given a join date and ship to work towards.

Any job offer will be subject to the candidate passing the medical 100% (no grey areas), sourcing the US C1/D visa and successfully going through the on-boarding process completely.

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