Retail Store Manager (Cruise Ship)

Reference Number: LC372

Retail Manager (Cruise Ship)

Reports to: District Manager

A great opportunity has arisen to work onboard a premier luxury cruise ship as a Retail Manager. The selected candidate will be accountable for leading the performance of the team, guest experience and operations for a multi-brand, multi-boutique environment onboard a leading cruise line company.

Job Responsibilities:

  • Team Leadership & Talent Development
  • Multi-Boutique Retail Sales & Store Operations Champions the cruise line company’s way
  • Model the Guest Experience & Onboard Relationship Management
  • In-Store & Marketing Event Management
  • Exhibit Operational Excellence

Person Specification:

  • Minimum 3- 5 years of management experience in retail or hospitality; luxury guest experience is of interest
  • Demonstrated track record for driving sales in a multi-story/multi-branded retail environment
  • Proven track record of driving sales performance through business development activities including events, networking, and clientele
  • Strength in driving fine jewelry business
  • Experience with identifying, understanding, and catering to a multi-national guest profile in a retail environment
  • Proven track record of developing and inspiring talent at all levels
  • Minimum of high school diploma, associate degree or beyond is preferred; studies in retail or hospitality is a plus
  • Proficient knowledge of MS Excel, Word and Power Point

Mandatory / Non-negotiables:

  • Must be at least 21 years old
  • Is able to travel and live/work on a ship
  • Able to work 6-month contracts, 7 days a week, up to 77 hours
  • Possess a valid passport and when possible, a seaman book copy
  • Able to stand for long periods of time
  • Able to physically participate and effectively contribute in cruise line’s boat safety and emergency life-saving drills as required
  • Able to lift, pull, and push boxes of merchandise and fixtures throughout the store and lockers up to 55 lbs. using the appropriate safety equipment as required
  • Proficient English reading, writing and speaking skills.

Candidate will be required to attend an online Zoom interview with a cruise line representative and if selected, will be given a join date and ship to work towards.

Any job offer will be subject to the candidate passing the medical 100% (no grey areas), sourcing the US C1/D visa and successfully going through the on-boarding process completely.

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