Senior/ Head Bartender
Senior/Head Bartender
We are looking for a Senior/Head Bartender to join our agency on a full-time basis. S/he will work with any one of our clients located in Malta or Gozo, to ensure the smooth running of the bar and serve alcoholic and non-alcoholic beverages to restaurant and/or bar patrons. S/he will also have the responsibility of supervising bar staff and see that a positive customer experience is given.
Job Responsibilities:
- Overseeing other bartenders’ performance and schedules
- Provide the highest level of hospitality when preparing and serving beverages
- Perform all necessary tasks to service beverages according to the standard of performance manual of the establishment
- Conduct training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling
- Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
- Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours
- Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue
- Prepare store requisitions and bar requisitions
- Handle guest complaints directly or refer them to the Bar / Restaurant Manager
- Extend prompt services to all guests and treat guests and colleagues in a courteous manner
Person Specification:
- Minimum of 2 years experience in a same or similar role
- A diploma or equivalent qualification from a bartending school/academy would be an asset
- Be well-presented, smart in appearance and well groomed
- Have an outgoing and friendly attitude and a high aptitude for customer care
- Have a hands-on approach and be proactive person with a charismatic persona
- Able to work well under pressure in a fast paced environment
- Be a great team player, who thrives in working with a multi-cultural team and guests alike
- Possess great communication skills
- Speak fluent English
IMMEDIATE PLACEMENTS for candidates meeting all the above requirements and skills.
