Senior/ Head Bartender

Senior/Head Bartender

We are looking for a Senior/Head Bartender to join our agency on a full-time basis. S/he will work with any one of our clients located in Malta or Gozo, to ensure the smooth running of the bar and serve alcoholic and non-alcoholic beverages to restaurant and/or bar patrons. S/he will also have the responsibility of supervising bar staff and see that a positive customer experience is given.

Job Responsibilities:

• Overseeing other bartenders’ performance and schedules
• Provide the highest level of hospitality when preparing and serving beverages 
• Perform all necessary tasks to service beverages according to the standard of performance manual of the establishment
• Conduct training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling
• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
• Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours
• Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue
• Prepare store requisitions and bar requisitions
• Handle guest complaints directly or refer them to the Bar / Restaurant Manager
• Extend prompt services to all guests and treat guests and colleagues in a courteous manner

Person Specification:

• Minimum of 2 years experience in a same or similar role
• A diploma or equivalent qualification from a bartending school/academy would be an asset
• Be well-presented, smart in appearance and well groomed 
• Have an outgoing and friendly attitude and a high aptitude for customer care
• Have a hands-on approach and be proactive person with a charismatic persona
• Able to work well under pressure in a fast paced environment
• Be a great team player, who thrives in working with a multi-cultural team and guests alike
• Possess great communication skills
• Speak fluent English

IMMEDIATE PLACEMENTS for candidates meeting all the above requirements and skills.