Vehicle Rental / Service Agent

Reference Number: LC430

Vehicle Rental / Service Agent (MUST be in Malta)

One of our clients, an industry leader offering sales, rentals, leasing, servicing and repairs for all types of vehicles, is looking for a talented and motivated, customer-centric individual searching for an exciting new opportunity. If you thrive in a customer service environment, we would like to hear from you.

Job Responsibilities:

  • Greet customers as they walk into premises
  • Answer customer queries about what vehicles are available for rental and communicate quotes
  • Explain the terms of the rental agreements and our services
  • Verify a customer’s driving licence and other documentation
  • Fill in the paperwork with the customers accurately
  • Process payments diligently
  • Show customers to their vehicle and point out any bumps, scrapes or special features
  • Check the mileage and inspect the vehicle for damage when a customer returns the vehicles
  • Calls clients to collect vehicles upon completion of service / repairs carried out
  • Consult with workshop managers about necessary repairs and vehicle statuses, and ensures that vehicles will be ready for customer on time
  • Respond to customer complaints
  • Handle administrative requests and appointments
  • Keeps records of the work that has been carried out and updates the system accordingly

Personal Specification:

  • Effective verbal communication skills
  • Maltese language is required
  • Basic computer skills (typing, data entry, Excel)
  • Professional, engaging personality
  • Flexibility to work all shifts
  • A valid driver’s license is required

✔ IMMEDIATE PLACEMENTS for candidates meeting all the above requirements and skills.

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