Reference Number: SM60


A great opportunity has arisen to work onboard river ships as a Waiter/Waitress.  The selected candidate is to ensure a friendly and professional service in the restaurant, at the bar, lounge and the sundeck to the guests’ fullest satisfaction and in accordance with the company’s standards and operating procedures. 


  • Professional, welcoming and sales-oriented service in restaurant, bar, lounge and on the sundeck
  • Fully responsible for the correct use of the pager / Wait Order System
  • Operation of all SOP procedures according to company standards
  • Execution of all F&B activities including functions and special events as laid out by management
  • Quality control of the lunch set-ups in the restaurant and lounge
  • Ensure highest level of cleanliness within restaurant, bar, pantry, lounge, sundeck in accordance with HACCP standards           
  • Inventory according to company procedures, correct storage of stock; establishing of par levels
  • Preparation of opening and closing ships at start and end of season
  • Assistance in other departments upon instruction from supervisors (as required)
  • Active participation in onboard training programs
  • Luggage duty on embarkation and disembarkation day, and participation in loadings
  • Participate in the departmental “Daily Reunion”
  • Ability to effectively and professionally deal with customers, collect accurate information and resolve conflicts
  • Participate in the daily menu presentation
  • Outstanding flexibility: must be able to work different times of the day, under pressure and focused at all times, even under difficult conditions, a positive can-do attitude and showcasing the best image of the company
  • Full knowledge of safety and security procedures
  • Participation in all training concerning safety and security, fire prevention, evacuation exercises as required by the company


  • Minimum secondary level education / High School diploma
  • Degree with hospitality focus is an asset
  • A minimum of 6 months experience in a hotel environment, 4 or 5 star hotel or river ship in a similar position
  • Fluent in English, with excellent communication skills
  • Must be able to deal correctly with confidential information and must be discrete
  • Must be well groomed and maintain impeccable hygiene standards
  • Extensive walking required and ability to stand on feet for a long time
  • Hours may vary based upon organisational needs and operational demands
  • Guest focused, service oriented, positive personality and professional appearance
  • Flexible and stress resistant, team player, shows commitment
  • Wine and bar knowledge

If you’re interested in this role, please send your CV to [email protected]

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