Hotel/Guest Room Technician

Reference Number: SM69

Hotel/Guest Room Technician

One of our clients is looking for a Hotel/Guest Room Technician to keep all equipment in good condition and repair them with a minimum of downtime by providing day-to-day maintenance of the hotel. Additionally, complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. 
Duties And Responsibilities: 

  • Respond and attend to guest repair requests. 
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests. 
  • Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems. 
  • Communicate with different types of people to comprehend what they want and to provide them with information and assistance. 
  • Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed. 
  • Update the maintenance work order form / Job card and file them.  
  • Ability to interpret readings from meters & gauges and other measuring units.  
  • Ability to prioritize and organize work assignments. 
  • Ability to work under pressure situations and exercise good judgements. 
  • Ability to focus attention on details, speed and accuracy. 
  • Ability to maintain confidentiality of hotel guests and pertinent hotel information. 
  • Ability to ensure security of guest room access and hotel property. 
  • Ability to read and understand test equipment, measuring devices, and safety manuals. 
  • Preform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware,  electrical equipment including lamps, air conditioners / HVAC and AC ducts. 
  • Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items.  
  • Program TV’s and perform general housekeeping and engineering-related inventory duties. 
  • Test, troubleshoot and perform basic repair on all types of equipment. 
  • To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel. 
  • To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality. 
  • To be available for any emergencies and act in an engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency. 
  • To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems. 
  • Read and understand blueprints, schematic drawings, and technical parts breakdown. 
  • Carry out specific oral and written instructions. 
  • Maintain maintenance inventory and requisition parts and supplies as needed.  
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. 
  • Maintains the hotel facility and related equipment in a safe and efficient manner. 
  • Performs other duties as assigned by Engineering Supervisor or Chief Engineer. 
  • Train and instruct other members of the staff through sharing of knowledge and skills.  

To be able to work in a neat and efficient manner, keeping work areas clean and well organised. Ability to multi-task in busy environment and adheres to hotel the Standard Operating Procedures.  
ITI or Diploma holder in Air conditioning and refrigeration or electrical or civil or mechanical. 
Minimum 1 to 2 years of experience in a similar role with a good understanding of English, both written and oral. 

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